Privacy policy
Last updated: 1 October 2026
Who we are
Quopener is registered with the Dutch Chamber of Commerce (KvK) under number 68570406. Questions about your data? Email info@quopener.com.
Which data we use, and why
| Data | Purpose | Legal basis |
|---|---|---|
| Name, address, email, phone (optional) | Sending your order and contacting you about your order | Performance of the contract |
| Payment details | Processing your payment. We do not see full card or bank details; the payment provider handles these | Performance of the contract |
| Order details | Accounting and tax returns | Legal obligation (kept for 7 years) |
| Email address for the newsletter | Sending news and offers, only if you choose to receive them | Consent. You can unsubscribe at any time via the link in every email |
| Messages via the contact or quote form | Answering your question | Legitimate interest |
| Data about your visit (cookies, pixels) | Statistics and advertising, only if you choose this in the cookie banner | Consent |
Who we share data with
Only with parties we need in order to help you: Shopify (our online shop), the payment providers and the carrier. If you give your consent, also with Meta and Google, for statistics and advertising. We have agreements with these parties about how they protect your data.
Some parties, such as Shopify, Meta and Google, also process data outside the EU. This is done under the standard contractual clauses of the European Commission or under the EU-US Data Privacy Framework.
We never sell your data.
How long we keep data
- Order details: 7 years, the statutory retention period.
- Messages: until your question has been dealt with, then for a maximum of 2 years.
- Newsletter: until you unsubscribe.
Your rights
You may access your data, have it corrected or have it deleted. You may also object, have your data transferred and withdraw your consent. Email info@quopener.com and we will respond within one month.
Not happy with how we handle your data? Then you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Cookies
You can read which cookies we use on the Cookies page. You can change your choice there at any time.